commentary

Is the bad client a fact of busi­ness or a crutch when things go awry? If you have direct con­tact with clients at some point your going to get your­self into a work­ing rela­tion­ship, which doesn’t. It’s one of those unavoid­able things in life—like death and taxes. Few sub­jects for free­lancers gen­er­ate more dis­cus­sions than how to work with less-​​​​than-​​​​ideal clients. It’s sim­ply a fact of doing busi­ness not every rela­tion­ship is going to gel.

Why do Design­ers and Devel­op­ers have a seem­ingly adver­sar­ial rela­tion­ship? If you’re a Designer you can design the most beau­ti­ful, use­able, rev­o­lu­tion­ary web site but with­out a Devel­oper to assem­ble the nuts and bolts no one will ever get to see it. As a Devel­oper you can have the clean­est, strictest code con­nect­ing the most amaz­ing ser­vices and doing the most amaz­ing things. But with­out a Designer pre­sent­ing it with an equally great UI no one will ever want to use it.…

Never start a project with­out a con­tract. It doesn’t mat­ter if you are best friends with client, have done projects in the past, or even if it is pro-bono—create a con­tract. Period.

There is no excerpt because this is a pro­tected post.

Protected: Professional Courtesy is Dead

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